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Persona de contacto

Alexej Schmidt
Alexej Schmidt
Managing partner
+49 851 226 083 1
alexej.schmidt@schmidt-export.de

Introduction

At Schmidt & Schmidt, we are committed to maintaining the highest standards of integrity and professionalism in our workplace. We encourage all employees, contractors, and stakeholders to voice concerns about illegal or unethical practices without fear of retaliation. This policy aims to support our culture of honesty, integrity, and accountability.

Scope

This policy applies to all employees of Schmidt & Schmidt, regardless of their position or location, as well as to contractors, suppliers, and other stakeholders engaged with our operations.

Why speak up?

  • Prevent Damage: Early identification and resolution of issues can prevent harm to Schmidt & Schmidt and protect our reputation.
  • Promote Transparency: Encourages an environment where open communication is valued.
  • Support Compliance: Ensures activities within Schmidt & Schmidt meet legal and regulatory standards.

When to speak up

Employees and associates should report, among others:

  • Suspected fraud, corruption, or illegal behavior.
  • Any breach of Schmidt & Schmidt’s Code of Ethics or other internal policies.
  • Actions that pose dangers to health, safety, or the environment.
  • Discrimination, harassment, or any other behavior that compromises an inclusive and respectful workplace.

How to raise a concern

  • Direct to Manager: Employees are encouraged to address their concerns directly with their immediate supervisor as the first course of action.
  • Human Resources: If the concern involves a manager or if the employee is uncomfortable speaking to their manager, Human Resources is available for reporting issues.
  • Confidential Reporting Channels: For concerns that require confidentiality, employees can contact: compliance-hotline@schmidt-export.com

Investigation process

All concerns will be received and handled with sensitivity and discretion. The Human Resources department will ensure that investigations are conducted impartially and professionally. Employees who raise concerns will receive a follow-up on their report within two weeks of the initial reporting.

Protection against retaliation

Schmidt & Schmidt does not tolerate any form of retaliation against individuals who report concerns in good faith. Protective measures will be enacted to safeguard those who speak up from any harassment, intimidation, or discrimination.

Confidentiality

We maintain confidentiality to the fullest extent possible. Information will only be disclosed on a need-to-know basis and will comply with all applicable laws concerning the protection of the identity of individuals who report concerns.

Training and communication

Schmidt & Schmidt will provide training to all employees on how to recognize and report issues safely and responsibly. This policy will be available on Schmidt & Schmidt’s intranet and discussed in onboarding sessions for new employees.

Policy review

This policy will be reviewed biennially or whenever necessary to ensure it meets legal standards and aligns with our company's values.

Enforcement

Non-compliance with this policy may lead to disciplinary action, up to and including termination of employment. It is crucial for all employees to follow the guidelines set out in this policy to maintain a harmonious and productive working environment.

Reseñas de clientes

https://maps.app.goo.gl/AayKj6upiguC281DA
Mar...

5Star

02 Julio 2025

Excellent service from the agency.

https://maps.app.goo.gl/MukQ4Rs9k8HbeZhq9
Dr....

5Star

30 Junio 2025

On the time service....

https://maps.app.goo.gl/qZzJDbWu9mzgs4Se9
Rob...

5Star

26 Junio 2025

Great experience, extremely quick delivery and service for a Costa Rican document.
The communication has been very pleasant with fast answers and kindness.
I really recommend!
Looking forward to do business with you again :-)

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